OpenCommerce

Shipping Info

Everything you need to know about how OpenCommerce delivers your orders — methods, timing, and what to expect at checkout.

Standard delivery

Affordable doorstep delivery for most products. Typical ETA is several business days depending on your city.

Express delivery

Faster dispatch when eligible products and your destination support express options at checkout.

Instant delivery

Same-day or ASAP service for select items in coverage zones. Availability is shown per product.

Scheduled delivery

Choose a preferred delivery window when the product and your area allow scheduled slots.

Delivery addresses

  • Provide a complete street address, city, and contact phone so riders or carriers can reach you.
  • You can save multiple addresses in your account and set a default for faster checkout.
  • Shipping charges are calculated at checkout based on your city and the selected delivery method.

Tracking & delays

  • After placing an order, use Track Order with your order code to follow progress.
  • Weather, peak seasons, or incorrect addresses can delay delivery. We’ll update status as soon as we can.
  • If a delivery attempt fails, we may re-attempt or contact you using the phone number on the order.

Questions about a specific shipment? Check My Orders or track with your order code.