This Privacy Policy explains how OpenCommerce collects, uses, and protects your personal information when you browse our website, create an account, or place an order.
1. Information we collect
We may collect the following information:
- Name, email address, phone number, and delivery address
- Account login details and order history
- Payment method type (we do not store full card numbers)
- Device and usage data such as browser type, pages viewed, and IP address
2. How we use your information
Your information is used to:
- Process orders, payments, deliveries, and refunds
- Provide customer support and order tracking
- Improve our products, website, and shopping experience
- Send important account or order notifications
- Send marketing messages only when you have opted in and can opt out anytime
3. Sharing of information
We do not sell your personal data. We may share limited information with trusted service providers who help us operate the store — for example payment processors, shipping partners, and hosting providers — solely for fulfilling their services under appropriate safeguards.
4. Cookies
We use cookies and similar technologies to keep you signed in, remember cart preferences, and understand how visitors use the site. You can control cookies through your browser settings.
5. Data retention & security
We keep personal data only as long as needed for legal, accounting, or operational purposes. We apply reasonable technical and organizational measures to protect your information against unauthorized access or loss.
6. Your rights
Depending on your location, you may request access, correction, or deletion of your personal data, or object to certain processing. Contact us through your account profile or the details listed on our website.
7. Updates
We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of OpenCommerce after updates means you accept the revised policy.